Venus Empire Gold

Details

How can I purchase a product?

Select the item, choose the variant and click “Add to Cart”.

How do I know if my purchase was successful?

You’ll receive a confirmation email. If you don’t see it, check your spam folder or contact us at info@alagalomi.com.

Can I shop from my smartphone?

Yes, the website is optimized for smartphones, tablets, and desktop.

How can I remove an item from my cart?

Go to the Cart and click the “X” next to the product you want to remove.

Can I return an item if it doesn’t fit?

Yes, please see our Return Policy.

What payment methods do you accept?

Credit card, PayPal, and bank transfer.

When will I receive my order?

2–3 business days if in stock, about 4 weeks if made to order.

How much is shipping?

Italy: €10
International: calculated at checkout
(return shipping costs are the customer’s responsibility).

Do you ship internationally?

Yes, we ship to most countries worldwide. For specific destinations, please contact us at info@alagalomi.com.

I forgot my password, how can I reset it?

Click “Forgot your password?” on the login page and follow the instructions.

How can I update my shipping or billing address?

Log into your Account → Addresses → Edit.

How can I delete my account?

Email info@alagalomi.com with subject “Account deletion request” and include your details (name, surname, email).

Where can I view my order history?

In the Orders section of your Account.